Support
Talk to a person.
No ticket maze and no chatbot loop. Email us and a person will read it, usually the same day.
We aim to reply within 1 business day. Messages are read in the order they arrive, Monday to Friday.
Credits and refunds
Include your account email, the approximate date, and the pack or job you are asking about.
Failed renders
Include the time and a sentence of the script. We can look up the job and the refund from your account.
Safety reports
Use the subject “Safety report”. If someone is in immediate danger, contact local emergency services first.
Privacy and deletion
Write from the email linked to your Google account so we can verify the request.